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Message Posted: Thu, 03 Jan 2002 @ 22:05:48 GMT

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Almost every upgrade of any size for any piece of software introduces bugs and outages -- this is part of the cost of doing business.

The question is whether the new features of an upgraded product are sufficient to justify the _added_ cost and trouble of an upgrade.

Having been through a couple of bleeding-edge upgrades (at a customer site where edges were not strictly required for vendor blood to be shed), I agree with you that they aren't great fun. On the other hand, they were some of the most useful professional experiences I've had.

Selfish, I know, but that's

John A

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